FAQ
In-Studio Recording Sessions
Yes, all studio appointments include an audio engineer who will set up your microphones, set your audio levels, and manage your recording.
Yes, studio appointments require a 25% deposit
We record your files in 2 formats:
- Hi-Res .wav files recorded in 16-bit audio and 48 kHz sample rate
- Mp3 files recorded at 44.1 kHz sample rate and 128 kbps bitrate.
We usually use Dropbox to transfer your files to you. If you don't have Dropbox, we can transfer the files to an external hard drive or jump drive if you bring one with you.
You may arrive at the studio up to 15 minutes before your session is scheduled to begin.
If you are running late for your appointment, please call us at 718-684-9400 to let us know as soon as possible. If you are over 30 minutes late without contacting us, your appointment may be considered to be a no-show.
You may cancel or reschedule your session up to 24 hours before your scheduled appointment without losing your deposit. Cancellations within 24-hours will lose the 25% deposit. No-shows will be charged the full rate of the session.
Yes, all participants in your podcast will need to show proof of vaccination (NYS Excelsior Pass or vaccination card.)
Remote Recording Sessions
We use an Internet-based recording technology with results similar to what you would get with an ISDN line. Each participant (hosts and guests) are recorded locally through their browser, and these files are uploaded to the cloud, where they can be downloaded by your technician and delivered to you. Audio is recorded in high definition, up to 256kbps mono or 320kbps stereo, which is far better than Zoom (56kbps) or Skype (30kbps for voice calls, 128kbps for video calls.)
The quality of the recordings depends on a number of factors, and the most important is the type of microphone used by the participants (hosts and guests). Just like in the studio, the output will only be as good as the input, so using a good mic is the best way to ensure a quality recording. However, unlike Zoom or Skype, our remote recording record in hi-res audio, Up to 256kbps mono or 320kbps stereo.
There is no limit to the number of guests you can have. This is one of the greatest advantages of remote recording - when you're in the studio, you're limited to 3 guests, but with remote recording, you can have as many as you like. However, if you'd like each guest recorded on an individual track (multitrack recording) there is a limit of 32 tracks that can be recorded.
At minimum, your guests will need to be wearing headphones to prevent voices echoing back through their microphones. Earbuds will work, but we strongly recommend over-the-ear headphones for minimal bleed. And while not required, if you guests have an external microphone attached to their computer, they will sound much better than if they are just using the built-in mic on their computer.
When you book your appointment, we will provide you with unique links for you and each of your guests.
No, each person connecting to the remote recording session will need to connect using either Chrome browser (preferred) or Firefox.